Privacy Policy

Effective date: February 1, 2024 – Iceotope Technologies Limited (“us”, “we”, or “our”) operates the https://www.iceotope.com website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

What This Policy Covers

  •  What personal information and any other information we collect
  • How we use this personal information
  • How we secure personal information
  • How to access, control and transfer of your information
  • Other important privacy information 

Personal Data Collected

We collect several different types of information for various purposes to provide and improve our Service to you.

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). We will explicitly ask you when we need information that personally identifies you or allows us to contact you to provide a service or carry out a transaction that you have requested.

Personal Data may include, but is not limited to: Email address, First name and last name, Phone number, Address, State, Province, ZIP/Postal code, City, information about your job function, and information about your company.

The personal data provided shall be stored until the relationship is terminated, whereupon said data shall be blocked for the period stipulated by law and subsequently destroyed.

Usage Data Collected  

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Use of Personal Data

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Iceotope Technologies Limited uses the collected data for various purposes, including but not limited to (1) providing and maintaining the Service, (2) allowing you to participate in interactive features of our Service when you choose to do so, (3) providing customer care and support, (4) providing analysis or valuable information so that we can improve the Service, (5) monitoring the usage of the Service and detecting, preventing and addressing technical issues.

In addition, we may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Furthermore, with your permission, we may send you information about other Iceotope Technologies Limited products and services.

Iceotope Technologies Limited may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to: (1) comply with legal obligation or protect against legal process involving Iceotope Technologies Limited; (2) protect and defend the rights or property of Iceotope Technologies Limited; (3) to protect the personal safety of Iceotope Technologies Limited employees or agents, users of Iceotope Technologies Limited products or services, or members of the public; or (4) to prevent or investigate possible wrongdoing in connection with the Service.

Security of Personal Data

Iceotope Technologies Limited is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. 

Your personal data will be retained for as long as required for the purposes described in this privacy policy or in so far as such is necessary for compliance with statutory obligations and for solving any disputes.

Access, Control and Transfer of Personal Data

You can access and review your personal information by contacting Iceotope Technologies Limited as described at the bottom of this policy. We make every effort to ensure that personal information is accurate and up-to-date.

Except as otherwise described in this policy, personal information you provide on the website will not be shared outside of Iceotope Technologies Limited without your permission.

You can access your personal information and make choices about how you wish to be contacted. Each individual can control their data and exercise any of the rights you are granted under applicable data protection laws, which includes (1) the right to access your data, (2) to rectify your data, (3) to erase your data, (4) to restrict the processing of your data, (5) the right to data portability and (6) the right to object to processing of your data.

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside The United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Iceotope Technologies Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Tracking and Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Data Controller and Processor

Iceotope Technologies Limited is the controller of your personal data processed in connection with the Service. Note that we may also process personal data of our customers’ end users or employees in connection with our provision of services to customers, in which case we are the processor of personal data. If we are the processor of your personal data (i.e., not the controller), please contact the controller party in the first instance to address your rights with respect to such data.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Enforcement of This Privacy Policy

We will make our best effort to protect your information and enforce the measures outlined in this policy. If you have questions regarding this policy, please contact Iceotope Technologies Limited at the postal and/or email addresses below.

Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. When we do, we will also revise the “updated” date at the top of this Privacy page and may also send you a notification directly. We encourage you to periodically review this privacy policy to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy policy and any updates.

Contact Information

If you have questions or concerns about this privacy policy, please contact us:  

  • by writing to Marketing Department, Iceotope Technologies Limited, AMP Technology Centre, Advanced Manufacturing Park, Brunel Way, Sheffield S60 5WG, UK or
  • by sending an email to marketing@iceotope.com with the subject line “Data Policy”.